“Always available for technical support”

The Jersey Electricity Company (JEC) has wide experience with Lovink’s cable joints. For more than eight years they have been using LoviSil® transition and branch joints in their 11 kV network. JEC is particularly pleased with the joint’s reliability and wide applicability: “We get a lot of positive feedback from the jointing teams who, as users, are very familiar with the product”, says Senior Construction Engineer Mark Vivian.

He clearly remembers how cable manufacturers in those days insisted on the use of XLPE cable, instead of paper-insulated lead cable: “At first we refused to commit ourselves, because we had not yet found a suitable cable joint.” After introduction to the LoviSil® transition joint, JEC was convinced, and use this joint to full satisfaction.

Mark Vivian is also satisfied with the mutual contacts with Lovink. In the UK, representative Bob Hutchings is the first point of contact, and from the Netherlands there is often contact with Frans Hartwig: “The contacts are good and pleasant, but above all, the organization has extensive technical know-how”, Mark Vivian says.

Tony Ronayne, Procurement Manager, adds that these positive experiences have led to further cooperation: “The quality of service, for instance in relation to reliable delivery and the provision of information concerning deliveries, is always excellent.”

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